Terms & Conditions

This website is owned and operated by Crackrzz.com and is intended solely for your personal use, not for any commercial purposes. Your utilization of this website is subject to the following terms and conditions. By proceeding, you are consenting to these terms and conditions set forth by Crackrzz.com. If you do not agree with the terms and conditions or the privacy policy presented on the website, kindly refrain from using the website or the services it offers.Crackrzz.com reserves the right to modify these terms and conditions at any time without prior notice. We kindly ask our users to stay informed about changes to the privacy policy and terms and conditions.

Order Placement

We accept orders exclusively from the following regions: Tamil Nadu, Karnataka, Kerala, Pondicherry, Telangana, and Andhra Pradesh. The minimum order value for Tamil Nadu is INR 1,999, while for other states, the minimum order value is INR 5000. Please note that we do not ship crackers to cities where their use is prohibited. You may use the website to add desired products to your cart and submit your inquiry. Upon receiving your inquiry, our customer care executive will contact you within 24 hours to confirm and provide delivery details.

Payment Policies

Products will be dispatched only after full payment has been received. Quoted prices include taxes, delivery charges, and packaging costs. Prices are subject to change at the discretion of Crackrzz.com. After completing your order, you will receive a digital copy of the order and payment details in your email.

Cancellation & Refund

If a confirmed order is canceled after processing, a 15% cancellation fee will be deducted (i.e., only 85% of the paid amount will be refunded). In the event of cancellation, the customer is responsible for bearing the delivery charges.

Shipping & Delivery

Free doorstep delivery is applicable to all orders above Rs 1999 (location-based). Delivery is carried out by third-party agencies. For every Giftbox order, the customer is responsible for covering delivery charges. The availability of doorstep delivery to other regions of Tamil Nadu depends on the area’s pin code. If your pin code is not within the delivery range, you will be instructed to collect your parcels from the designated parcel services. We do not assume responsibility for any damages or missing products that occur during transport. However, we make every effort to deliver products without damage through continuous and vigilant monitoring. Goods are packaged exclusively in special cartons.

Disclaimer

Crackrzz.com is merely a reference for checking the availability of our products and price list. You can add items to your wish list in the cart and submit an inquiry. We will contact you within 24 hours. The product images on the website are for illustrative purposes only. The delivered product may differ in appearance and packaging.